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Windows 10 Anniversary Update

Dear Grace Design Customers,

We are aware that new computers with the latest Windows 10 installed will *not* be able to work with our existing USB audio drivers. Older Windows 10 machines that have been upgraded to the Anniversary update will work fine. As far as we know, only new Windows 10 computers have this issue.

We have contacted our driver vendor and they responded saying they will have something available to us early 2017. In the meantime, devices with U1 mode (m920/m9xx) can still work with new Windows 10 installations. There is no current solution for the m905 or m108 as they operate as USB Audio Class 2 devices only. We cannot recommend using these devices with new Windows 10 computers that came out after the Anniversary update.

We have been working with Microsoft on the new Insider build which has built-in USB Audio Class 2 support. This will make all of our USB devices plug and play with Windows 10 once they release it. The goal is to have the same functionality that is provided with the current driver. When the new Windows 10 update is released, this will make USB Audio Class 2 drivers unnecessary.

We apologize for any inconvenience this causes with your Grace equipment. We hope to have a solution as soon as possible. We will have the new drivers available on our website once it is available.

Best Regards,
-Grace Design

Comments

  • Update: Our driver vendor has estimated to have a solution available in March for Windows 10 Anniversary users. We can't promise on their behalf that they will deliver a solution at that time.

    Microsoft's built-in USB Audio Class 2 driver is not going to initially support implicit feedback for input channels which our m905 and m108 require. It has been tested to work well with our output only products, the m9XX and m920. The m108 and m905 will require our driver until Microsoft updates their driver to support implicit feedback.

    Potential work arounds: Install Windows 10 using pre-anniversary update installation media.

    Driver signature enforcement can also be disabled by using the advanced startup options. This will have to be disabled on every reboot, but if you put your system to sleep instead of shutting down, it should persist.

    The process is explained here as the first solution: http://windowsreport.com/driver-signature-enforcement-windows-10/

    The second and third solution are more permanent but they are to be done at the user's own risk.

    We will update as soon as we have more information.

    Best Regards,
    -Grace Design

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